koy800's commitment to protecting your personal data. Learn how we collect, use, store, and secure your information in compliance with international data protection standards.
Last Updated: January 15, 2026koy800 respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data. By using koy800 services, you consent to the data practices described in this policy.
This Privacy Policy applies to all personal data collected by koy800 through our website, mobile applications, and related services (collectively, the "Platform"). It covers data collected from users residing in Indonesia and other jurisdictions where koy800 operates. This policy should be read in conjunction with our Terms & Conditions, which govern your use of the Platform.
koy800 operates as a data controller with respect to the personal data we collect and process. We are committed to compliance with applicable data protection laws, including the Indonesian Personal Data Protection Law (UU PDP) and General Data Protection Regulation (GDPR) principles where applicable to international users.
The data controller responsible for your personal data is:
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us using the details provided above.
koy800 collects and processes the following categories of personal data from our users:
When you create a koy800 account, we collect:
To comply with anti-money laundering (AML) regulations and verify your identity, we collect:
When you deposit funds, place bets, or withdraw winnings, we collect:
We automatically collect technical information when you access the Platform:
When you contact customer support or communicate with koy800, we collect:
koy800 uses your personal data for the following purposes:
For users in jurisdictions covered by GDPR or similar data protection laws, koy800 processes your personal data based on the following legal grounds:
koy800 does not sell, rent, or trade your personal data to third parties for their marketing purposes. However, we may share your data with the following categories of recipients:
We share data with trusted third-party service providers who assist us in operating the Platform:
All service providers are bound by strict confidentiality agreements and are only permitted to process your data for the specific purposes we authorize.
We share limited data (username, bet details) with third-party game studios and sportsbook data providers (e.g., live casino dealers, slot software vendors, odds feed providers) to deliver betting and gaming services. These providers do not receive your KTP, bank details, or contact information.
We may disclose your data to government agencies, law enforcement, regulators, or courts if required by law or in response to valid legal requests (subpoenas, court orders, regulatory investigations).
In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal data may be transferred to the acquiring entity or successor company. We will notify you of any such transfer and any changes to this Privacy Policy.
koy800 implements industry-standard technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure:
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately if you suspect unauthorized access.
koy800 retains your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy and comply with legal obligations:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Registration Data | Duration of account + 5 years after closure | Legal and regulatory compliance |
| KYC Documents (KTP, Selfie) | Duration of account + 7 years after closure | AML regulations and audit requirements |
| Transaction History | Duration of account + 7 years after closure | Tax, accounting, and regulatory obligations |
| Betting Activity | Duration of account + 3 years after closure | Dispute resolution and fraud prevention |
| Support Communications | Duration of account + 3 years after closure | Quality assurance and dispute resolution |
| Marketing Consent | Until consent is withdrawn | Compliance with marketing regulations |
| Technical/Usage Data | 12–24 months | Platform improvement and analytics |
After the applicable retention period expires, we will securely delete or anonymize your personal data. Anonymized data (data that can no longer identify you) may be retained indefinitely for statistical and research purposes.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format.
You have the right to request correction of inaccurate or incomplete personal data. You can update your account information directly through your koy800 account settings or by contacting customer support.
You have the right to request deletion of your personal data in certain circumstances (e.g., data no longer necessary, consent withdrawn). However, we may be required to retain certain data to comply with legal obligations or resolve disputes.
You have the right to request that we restrict processing of your personal data in certain situations (e.g., while we verify the accuracy of contested data).
You have the right to receive your personal data in a portable format and transmit it to another service provider (where technically feasible).
You have the right to object to processing of your personal data for direct marketing purposes at any time. You can opt out of marketing communications by clicking the "unsubscribe" link in promotional emails or adjusting your account preferences.
Where we process your data based on consent (e.g., marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of the above rights, please contact us at [email protected] with the subject line "Privacy Rights Request." We will respond to your request within 30 days. We may require proof of identity (copy of KTP or other government-issued ID) to verify your identity before processing your request.
koy800 uses cookies and similar tracking technologies to enhance your experience on the Platform:
You can control and delete cookies through your browser settings. Most browsers allow you to block or delete cookies, but disabling essential cookies may prevent you from using certain features of the Platform. For more information on managing cookies, visit your browser's help documentation.
koy800's servers and service providers may be located in countries outside Indonesia. When we transfer your personal data internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms.
koy800 services are intended exclusively for individuals aged 21 years or older. We do not knowingly collect personal data from minors under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that information and close the associated account. If you believe we have collected data from a minor, please contact us immediately at [email protected].
koy800 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. We will notify you of material changes by posting the updated policy on the Platform with a revised "Last Updated" date. Your continued use of koy800 services after such changes constitutes acceptance of the updated Privacy Policy. We recommend reviewing this page periodically to stay informed of our data practices.
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us:
We will respond to your inquiry within 30 days and work to resolve any concerns you may have regarding your personal data.
By creating a koy800 account and using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with our data practices, please do not use the koy800 platform.
koy800 is committed to responsible data handling practices that prioritize your security and privacy.
All data transmitted between your device and koy800 servers is encrypted using bank-grade SSL technology, protecting your KTP details, bank information, and betting activity from interception.
Your Indonesian National Identity Card (KTP) and selfie verification photos are stored encrypted on secure servers with restricted access. Only authorized compliance personnel can view KYC documents.
koy800 never sells, rents, or shares your personal data with third-party marketers. Your email address, phone number, and betting preferences remain confidential.
We verify every user's identity to comply with AML regulations and prevent fraud. This protects both you and the integrity of the koy800 platform from bad actors.
We retain your data only as long as necessary for service delivery and legal compliance. Detailed retention periods are published in Section 8 of this Privacy Policy.
You have the right to access, correct, or delete your data at any time. We respond to all privacy rights requests within 30 days and provide clear instructions for exercising your rights.
Our customer support team is available 24/7 WIB to answer questions about your privacy, data security, or how to exercise your rights. You can also review our related policies for more information.